StableHouse Tips ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle any personal information you provide when using this website.
1. Information we collect
We collect very limited personal information — only when you voluntarily provide it:
- Email address and name – when you request our free Tips or checklist via the capture form.
- Name, email address, and message content – when you submit an enquiry via the contact page.
- Anonymous usage data – we may use basic, privacy-friendly analytics to understand how visitors use the site. No personal identifiers are collected or stored for this purpose.
2. How we use your information
We use the information you provide only for the specific purpose you provided it:
- To send you the free Tips or checklist you requested (one email only).
- To respond to enquiries sent via the contact page.
- To improve our website content based on anonymous usage patterns.
We do not sell, rent, trade, or share your personal information with any third party for marketing purposes. We do not operate a marketing mailing list.
3. Email communications
When you request a free Tips, we will send you exactly one email containing the download link or attached document. We will not add you to any ongoing mailing list. You will not receive further unsolicited emails from us unless you make a new enquiry or explicitly opt in to future communications (which we do not currently offer).
4. Legal basis for processing (UK GDPR)
We process your personal data on the basis of:
- Legitimate interests — responding to enquiries and providing requested resources.
- Consent — where you have actively submitted a form requesting communication from us.
5. Data storage and security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or alteration. Email addresses submitted via forms are stored securely and accessed only by authorised personnel. We do not retain contact data beyond the period necessary to fulfil the stated purpose.
6. Cookies and tracking
This website uses minimal cookies. We may use essential cookies for basic site functionality. We do not use advertising cookies, cross-site tracking, or profiling for marketing purposes. Any analytics used are anonymised and privacy-friendly (no IP address storage, no fingerprinting).
7. Third-party links
Our content may include links to external websites for reference purposes. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies independently before sharing personal data with them.
8. Your rights under UK GDPR
You have the following rights regarding personal data we hold about you:
- Access – request a copy of the data we hold about you.
- Rectification – request correction of inaccurate data.
- Erasure – request deletion of your data ("right to be forgotten").
- Restriction – request that we limit how we process your data.
- Objection – object to processing based on legitimate interests.
- Portability – receive your data in a portable format where applicable.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk. StableHouse Tips is registered with the ICO under registration reference ZB[######].
9. Children's privacy
Our website is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 16. If we become aware that we have inadvertently collected such data, we will delete it promptly.
10. Data retention
We retain contact enquiry data for a maximum of 12 months after the last communication, or until you request deletion. Tips request emails are sent and then the contact details are not retained beyond the period needed to deliver the resource.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Any changes will be published on this page with an updated "last updated" date. We encourage you to review this policy periodically.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: [email protected] or via our contact page.
This policy was authored by Margaret Holt, Editorial Director · StableHouse Tips is an independent editorial resource based in the United Kingdom · ICO Ref: ZB[######].